Every artificial grass install we do follows the same five stages, in the same order, because every step matters. First we dig out the existing surface to a depth that allows for a proper sub-base. Then a heavy-duty weed membrane goes down across the whole excavated area, fully covering the soil so nothing can push up from below. On top of that we lay a compacted hardcore base for stability and drainage. Over the hardcore we screed a layer of granite dust to about 20 to 30 millimetres, levelled and smoothed so the surface beneath the grass is completely flat. Only then does the artificial grass go down, jointed, secured, and brushed up.
None of that is unusual for a quality job. What separates a good install from a cheap one is whether the contractor actually does every stage properly. Skip the weed membrane and you get weeds through the seams within two summers. Skip the hardcore and the surface settles unevenly, leaving dips and waves. Skip the granite dust screed and you can feel every stone underfoot. We do all five stages on every install, no exceptions, which is why our installs still look and feel right ten and twelve years on.
Artificial grass is one of those jobs where the price difference between a cut-price install and a proper one is genuinely earned, not just a markup. The cheapest installs you'll see quoted have skipped the sub-base preparation almost entirely. The grass goes straight onto whatever's already there, sometimes with a thin layer of sand for show, and it looks great in the first photos. By year two, weeds are coming through the seams. By year three, the surface has settled and rippled. By year five you're paying again, this time to lift it all and start over.
A proper install costs more upfront and lasts the full lifespan of the grass itself. That's the maths we want customers to see. We'd rather not take a job at all than do it half-right, because every install we put down has our name on it for the next ten to fifteen years. If you're getting quotes that look much cheaper than ours, ask the contractor to walk you through their install process step by step. The answers will tell you what you're actually paying for.
Cost depends on the size of the area, how much excavation and groundwork the existing surface needs, the quality of grass you choose, and access to the garden. As a guide, a small to medium back garden installed properly tends to land somewhere between the price of a quality timber deck and the price of a block paved driveway of similar size. Bigger gardens, awkward access, or significant ground levelling will add to that. We don't quote sight unseen because every garden's different, but we'll give you a clear price after a free site visit and explain exactly what's included.
Where we will tell you to spend a bit more is on the grass itself. The cheap rolls you'll find online or at the lower end of the supply market shed fibres within a year or two, fade in the sun, and feel scratchy underfoot. A higher-grade grass costs more per square metre but feels right, holds its colour, and stays soft for the full lifespan of the install. We'll show you samples on the site visit so you can feel the difference before you decide.
Artificial Grass Installation Across West London
We're based in Uxbridge and we install artificial grass across West London, Buckinghamshire, Surrey, and Hertfordshire. That includes Ealing, Chiswick, Hammersmith, Holland Park, Beaconsfield, Gerrards Cross, and the surrounding towns and villages. If you're not sure whether you're in our catchment, send us your postcode and we'll let you know.
A properly installed artificial lawn from a quality supplier will give you ten to fifteen years of useful life, sometimes longer. The grass itself doesn't really wear out the way real grass does. What ages it is sun fade and the gradual wear from foot traffic, pets, and furniture. The sub-base, if it was done right, will outlast the grass on top of it, which means when the time eventually comes to refresh the lawn, you only need to replace the surface layer.
Day-to-day care is minimal. A brush-up with a stiff broom every few months keeps the pile standing upright. A rinse with a hose clears off pollen, leaves, and pet messes. We don't recommend jet washing artificial grass at high pressure as it can lift the joints and damage the fibres, but a gentle rinse is fine. Beyond that, there's nothing to mow, water, feed, or scarify.
Modern artificial grass comes in a wide range of pile heights and densities. Shorter piles around 20 to 25mm look neat and formal, suit smaller spaces, and handle traffic well. Longer piles at 35 to 40mm look softer and more like a real lawn. The density of the fibres matters as much as the height: a denser grass feels more cushioned and bounces back better after wear. We bring samples on the site visit so you can see and feel the options against your garden before committing.
For homes with dogs or young children, we'd usually steer towards a slightly shorter, denser pile. It cleans more easily, copes better with rough use, and rinses clear of pet messes without holding odour. The weed membrane and granite dust sub-base we use also work in your favour here: liquid drains straight through the grass and away through the base, rather than pooling on top. Prefer real grass instead? See our turfing service — we lay real turf with the same approach to ground prep.
We don't quote artificial grass over the phone or by email because every garden is different and we want you to see how we work before you spend a penny. The site visit is free, takes about half an hour, and you'll get a written quote within a few days that includes the install method, the grass we recommend, and the price breakdown. Get in touch and we'll arrange a time that suits you.
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